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Frequently Asked Questions
Whether you are a new customer or a frequent
visitor, there are naturally questions you will have. We have tried
to anticipate most of the questions you may have and have listed
them here for your convenience. If your question is not answered after reviewing this
section, please email us at: @myvideostore.com.
We hope you enjoy our online store and invite your friends to
visit us as well!
What are your interviews with movie and music stars all about? We have an interview feature called @sk Hollywood. By clicking on this section you can read interviews and hear them using the basic, free Real Player software. No. If you sign up for our mailing list, we will send you the weekly specials and web site information that you requested. The only other email you will receive from us will be a notification of order receipt, a notification of order shipment, and any customer service problems that you may need help with, or correspondence on games you are participating on our site. Can I sign up to receive notification of new titles and web site news? You can register to receive updates about new movies, what’s available to rent, featured selections, special offers and Web site news by registering for our mailing list. How do I update my registration information? It's easy -- just sign in at any time and click on Members Home then click on Member Profile. Once you make your changes, just click on "Update Member Profile" and you're all set. Your changes will be reflected immediately, so you can continue browsing as you like! This is especially important if you have moved and have a new address. We ALWAYS welcome your questions and comments about your privacy or any other issue. Please send e-mail to feedback@myvideostore.com. How do you protect customer information? All of the customer data we collect is protected against unauthorized access. Also see our complete Privacy Guarantee. This web site is owned, operated, and maintained by Ingram Entertainment, Inc. This web site and its content is licensed to the video retailer listed on the home page of this site. All product fulfillment and customer service issues are handled by Ingram personnel. Will you disclose the information you collect to outside parties? We do not sell, trade, or rent your personal information to others at this time. We may choose to do so in the future with trustworthy third parties, but it will be limited to offers that are included at the end of the regular emails you have requested from us. |
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